Recent Updates

Introduction to Chatbots

May 7, 2019

  • This report is an introduction to chatbot technology, with a specific focus on providers in the recruiting space.
  • Chatbots are virtual assistants that, through the use of pre-programmed questions and artificial intelligence, can increasingly handle candidate interactions that formerly required... More

The Master Service Agreement and Supplier Agreement in an MSP Program

May 7, 2019

  • Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
  • Highlights the essential elements of the MSA
  • Includes an outline structure of an MSA and associated Supplier Agreement 

US Jobs Report: May 2019

May 3, 2019

  • Year-to-date average job growth per month improves in both total and temporary help employment
  • However, temporary help employment remains below its level from December
  • Unemployment declines for the month, but entirely driven by smaller labor force

Workforce Solutions Webinar – Advance your Contingent Workforce Program With a Well-Designed Business Review

May 2, 2019

  • Watch the full webinar on demand
  • Learn what it takes to build a solid support infrastructure for your Contingent Workforce program
  • Duration approximately 1 hour

Investing in the Workforce Solutions Ecosytem

May 2, 2019

  • This report focuses on the investment strategies of large staffing firms outside of their core staffing services and, in particular, three investment funds set up to explore opportunities and threats from digital disruption; the Randstad Innovation Fund (RIF), Adecco Group X (AGX) and Recruit Strategic... More

SIA New Orders Index

May 1, 2019

  • The SIA New Orders Index tracks growth in new orders across the US staffing industry
  • The index gauges new order trends from 2012 to the present

North America Internal Staff Survey 2019: Full Report

April 30, 2019

  • 124 page aggregation of internal staff surveys
  • Metrics, best practices, compensation data
  • Nearly 17,000 internal staff surveyed

Directory of Suppliers to Staffing Firms 2019 - April Update

April 26, 2019

  • The Directory provides a comprehensive range of solutions and services that staffing firms may require to operate their businesses more efficiently and  effectively.
  • 23 different categories ranging from advisors & consultants to payroll funding and back office technologies.
  • 1,000 vendors... More

Latin America Legal Update Q1 2019

April 25, 2019

  • In this report, we round up the legal developments affecting the workforce solutions ecosystem across Latin America in Q1 2019:
  • Chile: Employment rights for those employed on contracts for specific tasks or services.
  • Costa Rica: Strengthened protection for women in the workplace.
  • Mexico... More

US Staffing Industry Forecast: April 2019 Update

April 19, 2019

  • US staffing industry forecast to grow 4% in 2019 and 3% in 2020
  • Trends vary by occupational segment, from declines in office/clerical to high single digit expansion in several professional segments
  • US staffing industry expected to reach $157.8 billion next year