Jon Osborne

VP, Strategic Research

Jon Osborne
josborneSPAMFILTER@staffingindustry.com

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Global Staffing Company Survey 2017: Concerns about current and upcoming legislation

31 October 2017

  • 296 staffing firms identify regulatory concerns
  • Top current and future concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

Australia/NZ Staffing Company Survey: 2016 Full Report

12 April 2017

  • Operational ratios, benchmarks, & best practices
  • 59 staffing firm executives surveyed
  • 129 page report summarizes 3 years of surveys

Australia/NZ Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill

27 March 2017

  • Seven benchmark ratios measured
  • Staff ratios and job order productivity
  • Over fifty staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys

24 March 2017

  • Most staffing firms survey internal staff and/or temps
  • Internally-generated satisfaction surveys most common
  • 44 Australia/NZ staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees

23 March 2017

  • Median direct hire fee: 13%
  • Median temp-to-hire conversion fee: 10%
  • 77% of staffing firms forego conversion fee after specified temp tenure

Staffing Company Survey 2016: “Bench model” usage rates and best practices

24 September 2016

  • 34% of staffing firms use bench model to some degree
  • 53% expect to use it by 2026
  • Staffing execs offer advice about when/how to use it

Staffing Company Survey 2016: Best Practices in Managing At-Home Recruiters

23 September 2016

  • Top consideration in at-home recruiting: pick the right recruiters
  • Managing and measuring performance also important
  • Staffing executives suggest 7 additional best practices

2016 Staffing Company Survey: Concerns about current and upcoming legislation

31 August 2016

  • 307 staffing firms identify regulatory concerns
  • Top current and future concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

2016 Global Staffing Company Survey: Recommended Vendors

18 August 2016

  • Over 300 staffing executives recommend a vendor
  • 35 vendors receive at least three recommendations
  • LinkedIn most popular vendor

2016 Australia/NZ Staffing Company Survey: Initial Findings

2 August 2016

  • 59 Australia/NZ staffing companies represented
  • Survey respondents were senior managers
  • Third SIA annual survey of staffing companies