Surveys

2015 Australia/NZ Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices

8 November 2015

  • Most commonly outsourced: marketing & back-office
  • Outsourcing used to supplement, not replace
  • Execs offer best advice on how to make it work

Buyers' Annual Contingent Workforce Spend

4 November 2015

  • Median annual CW spend was $140 million
  • CW spend positively correlated with buyer size
  • Larger median spend among buyers with a VMS or MSP

Top Priorities for CW Programs

2 November 2015

  • Buyers reported a wide range of top priorities for their CW programs
  • Most common priority was reducing/controlling costs

2015 Australia/NZ Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

27 October 2015

  • 56 staffing firms reveal primary planned investment
  • Top planned investments about internal staff
  • But is technology underinvested?

SOW in Contingent Workforce Programs

27 October 2015

  • SOW comprised a median 30% share of buyers’ contingent workforce (CW) spend
  • Sixty-six percent of buyers indicated that SOW is incorporated into their CW program

2015 Australia/NZ Staffing Company Survey: Initial Findings

24 October 2015

  • 56 unique staffing firms share their opinions
  • Benchmark measures, assignment lengths, RFP metrics
  • Tenure discounts, social media use
  • Operational structure, resume submittals/interviews 

Assignment Lengths and Assignment Limits

20 October 2015

  • Median assignment length was 12 months
  • Most common assignment limits were 12 months, 18 months and more than 18 months
  • A median 10% of temporary workers were dismissed due to assignment limits
  • Median time required to wait before rehiring a temporary worker was five months

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

16 October 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

Satisfaction with Staffing Suppliers

16 October 2015

  • Staffing supplier NPS was -30%, little changed from 2014
  • VMS NPS was -13% and MSP NPS was -30%
  • Job board NPS was -29%, similar to its 2014 value

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

12 October 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ