Surveys

Workforce Solutions Buyers Survey 2017 - Contingent share of workforce

3 November 2017

  • Companies reported that contingent workers comprised a median 17% and an average of 18% of their workforce
  • This report summarizes plans for use of contingent workers over the next 10 years
  • Also, this report details the mix of types of contingent workers in current programs

Global Staffing Company Survey 2017: Concerns about current and upcoming legislation

31 October 2017

  • 296 staffing firms identify regulatory concerns
  • Top current and future concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

Contingent Workforce and Workforce Solutions Buyers Survey: Initial Insights 2017

13 September 2017

  • Survey of contingent workforce program/workforce solutions managers
  • Benchmark various metrics and decisions against peers
  • Summary statistics provided for all questions

Australia/NZ Staffing Company Survey: 2016 Full Report

12 April 2017

  • Operational ratios, benchmarks, & best practices
  • 59 staffing firm executives surveyed
  • 129 page report summarizes 3 years of surveys

Australia/NZ Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill

27 March 2017

  • Seven benchmark ratios measured
  • Staff ratios and job order productivity
  • Over fifty staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys

24 March 2017

  • Most staffing firms survey internal staff and/or temps
  • Internally-generated satisfaction surveys most common
  • 44 Australia/NZ staffing firms surveyed

Workforce Solutions Buyers Survey 2016 - Asia Pacific - Cumulative Report

24 March 2017

  • Contains complete 2016 Workforce Solutions Buyers Survey Report
  • Also includes relevant findings from the 2014-2015 Buyers Survey Reports
  • 219 pages in total

Australia/NZ Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees

23 March 2017

  • Median direct hire fee: 13%
  • Median temp-to-hire conversion fee: 10%
  • 77% of staffing firms forego conversion fee after specified temp tenure

Workforce Solutions Buyers Survey 2016: Contingent Share of Workforce

16 March 2017

  • Contingent share of workforce among large buyers of workforce solutions
  • Statistics by company size, industry, primary skill set purchased, use of VMS/MSP
  • Buyers 2 year and 10 year plans for different kinds of contingent work

Workforce Solutions Buyers Survey 2016: Satisfaction with staffing supplier/VMS/MSP and advice to staffing firms

15 March 2017

  • Buyers give net promoter scores of -14%, 4% and -3% to their primary staffing supplier, VMS and MSP, respectively.
  • Trends in the net promoter scores show improvement over last year for all three categories.
  • Cost, quality, efficiency and risk were all broadly rated as at least moderately important... More