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Japan – Recruit invests in Indian AI chatbot platform Techbins

08 May 2019

Japan-based Recruit Co., Ltd., an intermediate holding company of Recruit Holdings Co., Ltd., announced that it has invested in India-based Techbins Solutions Pvt. Ltd.

Techbins provides "niki.ai", an AI conversational commerce platform that supports local language in India to empower people in making online transactions. The investment was made through Recruit subsidiary RSP India Fund, LLC.

The platform analyses the language of users through natural language processing, enabling multiple online transactions over chat or voice interface on a single platform. Users can complete reservations for buses, taxis, hotels, restaurants, and more, as well as recharge prepaid mobile phones and pay bills.

According to Techbins, usage of the platform, particularly in regional cities, where there is a need for a conversational platform that supports local languages, has been growing 50% month-on-month.

Through the new investment, Recruit will support the expansion of the platform provided by niki.ai, while niki.ai plans to further enhance its features and attract new customers through the procurement of funds.

Financial details of the investment were not disclosed.

This is the second investment Recruit has made this month following its investment in Israel-based blockchain start-up Coti Holdings Limited.

Members can access Staffing Industry Analysts’ new report ‘Introduction to Chatbots’ which explains, among other things, where more than $150 million in recruitment chatbot investment has been spent by clicking here.


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nishita05/08/2019 01:15 pm

Chatbots as a concept are going to evolve and become meaningful. They will create more opportunities for new companies to explode from nothing into prominence. They will create many new business strategy opportunities. In my opinion, they will play a large role in online business but not every role.
Engati is a chatbot platform that allows you to build, manage, integrate, train, analyze and publish your personalized bot in a matter of minutes. It presently supports 12 major messaging platforms including Website, Whatsapp, Facebook Messenger, Line, Viber, Skype, Slack and Wechat and more, with a focus on customer engagement, conversational commerce, and customer service and fulfillment.
Here is a small video which will help you understand how and where chatbots can be used.

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