The Master Service Agreement and Supplier Agreement in an MSP Program

Negotiating and concluding a Master Service Agreement (MSA) and adjacent Supplier Agreements (SA) can be challenging, but with proper information and preparation the exercise can be executed more efficiently. This report describes several MSA and SA characteristics to help buyers understand how such agreements should be drafted, including:

  • Identification of key stakeholders
  • Guidance on the use of templates
  • Consideration of local legal requirements
  • Potential operational challenges

An outline of the structure of an MSA and adjacent SA is included within this report as a useful reference tool.

Click below to download the report:

The MSA and SA 20190507 - You do not have permission to view this object.


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