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Some say keep AI out of candidate selection, virtual job interviews: survey

May 15, 2019

More than two thirds of Americans don’t think artificial intelligence should have a role in certain hiring tasks, according to a survey of 2,029 adults by Yoh, a staffing provider that is part of Day & Zimmermann.

Those roles in which Americans don’t believe AI should have a role include:

  • Selecting the candidate that is hired for a position, 42%
  • Conducting virtual job interviews, 32%
  • Assessing if a candidate is being truthful about their level of experience or qualifications during an interview, 30%
  • Delivering job rejections to candidates not selected for a positions, 26%
  • Screening résumés, 22%
  • Assisting with the onboarding process for new hires (for example, signing up for benefits, computer login setup and email registration), 19%

“Despite a majority of Americans’ skepticism of it, AI technology has been helping companies make better and more informed hiring decisions for years, both for the company and the candidates,” said Emmett McGrath, president of Yoh.

“However, AI technology should be used only to augment and enhance, not replace, the recruitment function,” McGrath continued. “In order for it to be fully effective, this technology must be used in conjunction with the experience, skill and intuition of human recruiters and hiring managers.”

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