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Employee distrust pervasive, survey says

April 23, 2014

Nearly one in four U.S. workers say they don’t trust their employer and only about half believe their employer is open and upfront with them, according to the American Psychological Association’s 2014 Work and Well-Being Survey released today.

While 64 percent of employed adults feel their organization treats them fairly, one in three reported that their employer is not always honest and truthful with them, according to the survey.

“This lack of trust should serve as a wake-up call for employers,” said David Ballard, head of APA’s Center for Organizational Excellence. “Trust plays an important role in the workplace and affects employees' well-being and job performance.”

Although a majority of workers reported being satisfied with their job overall, only 49 percent said that they are satisfied with the growth and development opportunities where they work and 47 percent were satisfied with employee recognition practices. And 27 percent said they intend to seek new employment in the next year.

The survey was conducted online within the United States by Harris Poll on behalf of the American Psychological Association between Jan. 28 and Feb. 4, 2014, among 1,562 employed adults in the U.S.

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