Director, Contingent Workforce Strategies and Research

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Staffing Industry Analysts is looking for a Director, Contingent Workforce Strategies & Research, The Americas. This position will provide the right candidate with a global platform to advance thought leadership in contingent workforce management and the emerging total talent integration space. As part of the SIA team dedicated to providing services to the CWS Council and Fortune 2000 Enterprise Buyers of labor, you will be in the unique position to provide analyst and or advisory services to and learn from some of the largest and most well-known companies in the world.  

As part of the CWSR team, you will be responsible for helping CWS Council members navigate through the maze of legal, commercial and regulatory issues that make services procurement so challenging in the Global economy.

Job Responsibilities

Business Development (New Sales, Renewals & Existing Account Growth)

  •  Grow and develop CWS Council through retention by providing analyst/advisory services to existing (The Americas) council members (renewals), upgrades and new sales. Renewals are a critical part of the council’s success. Focus on providing value and ROI for members.
  • Work with VP of CWSC to develop sales plan whereby CWSR has a set number of targeted prospects for which to present Council opportunity or upgrade opportunity to existing members
  • Responsible for follow up on prospects/proposals – create a communication and contact plan for timely follow ups and continuous contact – especially based on prospects budget cycles.
  • Provide “welcome” calls to new member clients OR new seat holders when necessary.
  • Provide “analyst/advisory services” to current The Americas CWS Council members (via phone, email, and/or in person).
  • Working in conjunction with VP of CWSC and Global Customer Service Manager, responsible for council member meeting logistics and invitations. Meetings done via a WebEx will be responsible for agenda, invitation emails and panelists confirmations. Meetings in person will assist with logistics, content and production requirements.
  • As requested–provide “analyst/advisory services” to current The Americas Corporate members (via phone, email, and/or in person).
  • Work closely with buyers to ensure SIA’s thought leadership position with them, promote conferences, identify future needs and gaps, etc.
  • Provide research topics, story ideas, insights, and contacts to SIA’s editorial and research staff based on your interactions with executives from all major accounts, both buyers and staffing companies. Also, be responsible for drafting original content as directed by VP of CWSC...
  • Attend, speak, and participate in SIA conferences as well as industry events to further SIA’s thought leadership position in the marketplace.
  • Assist with content topics for CWS Council Research Agenda as needed.
  • Organize; develop content for and moderate CWS The Americas Buyer Webinars as scheduled and needed.
  • Must become CCWP and SOW Certified within first 6 months if not already.

Analyst/Advisory Services to Contingent Workforce Strategy Council Members

  • Meet with The Americas CWS Council members and prospective members (based upon an agreed agenda) to discuss their company strategy, existing/ future.
  • Provide guidance about industry trends and insight as they create and develop strategy plans across their organization as well as contingent workforce program models; supplier selection; RFP review; pricing models; benchmarking, etc. where applicable.

Advisory Services to top 100 Staffing; MSP & VMS Companies

  • In collaboration with SVP Strategic Solutions and team, participate in advisory sessions, as necessary, with Client Executive Teams members.

Client Relationship Management

  • Work with SIA events team on all things conference sponsor logistic related when needed.
  • Work with the team to ensure The Americas Council Member questions are answered in a timely manner. Ensure questions related to login issues and/or set up responded to in a timely manner in conjunction with Enterprise Services.

Public Speaking
Ability to deliver industry presentations utilizing SIA’s research and analytics.

  • Will be tasked to create and deliver industry focused presentations to both industry and buying organizations requiring that individual is comfortable with speaking to a large audience.
  • While at SIA conferences, individual will be tasked with moderating panel discussions in either a smaller forum or as a general session.
  • Moderate SIA webinars as needed.

Basic Qualifications

  • Bachelor’s degree or 10+ years’ work experience in similar role.
  • Must have expert level understanding of the contingent workforce industries and best practices.
  • Expertise in QBRs, rate cards, RFPS, VMS, MSP and in-house models for managing contingent labor.
  • Must have prior staffing industry/staffing buyer/program ownership experience.
  • Outstanding analytical/problem-solving skills with the ability to recommend sound solutions that meet client requirements.
  • Strong leadership skills with the ability to drive collaboration across teams to exceed client expectations.
  • Strong communication skills.
  • Good attention to detail/ability to multi-task.
  • Public speaking ability delivering effective presentations and moderate panels.
  • Expert in MS Office/especially Excel and PowerPoint.
  • Ability to travel (domestic US and International) throughout the year (up to 30% travel).
  • Ability to work well under pressure and with minimal direction.


  • CCWP Certification is strongly preferred but not required
  • International contingent workforce experience
  • Experienced with all aspects of sales, strategic planning and execution along with developing and managing strategic client relationships.
  • Procurement experience in Contingent Labor programs
  • Data Analytics Modeling experience
  • Experience in early stages of total talent integration
  • Direct industry experience in healthcare, finance, energy or technology

About Our Company
Founded in 1989, Staffing Industry Analysts (SIA) is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor.

SIA’s independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.

Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliers and buyers of workforce solutions make better-informed decisions that improve business results and minimize risk. As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View, California, with offices in London, England.  |  @SIAnalysts

Crain Communications has been at the forefront of the publishing industry for more than a century. Combining information with innovation, Crain delivers the story you can’t get anywhere else. As a privately held company, we maintain a personal responsibility for elevating our work to be the best it can be. Every editor, reporter and correspondent at Crain shares the responsibility of ensuring the editorial independence and importance of our work. With an Audience First focus and uncompromising integrity, we strive to make a real impact for the individuals and industries we serve. While other media companies report the news, Crain gives it meaning. We add context to content, infuse information with insights, and initiate connections as well as conversations.

Crain Communications offers a competitive salary, a generous benefits package, profit sharing, and a friendly work environment. This is a great time to join our organization – a profitable, well-established publishing leader.