Jo Matkin

Global Workforce Solutions Research Director

Jo Matkin
jmatkinSPAMFILTER@staffingindustry.com

Jo Matkin is the Global Workforce Solutions Research Director at SIA. She is the analyst and advisor to CWS Council members on global market developments across the entire spectrum of workforce solutions including MSP, RPO, VMS and Total Talent Management.

Jo has 13 years supplier-side industry experience at senior management level incorporating sales, implementation, contract management and leadership of MSP, RPO and talent solutions. Her industry knowledge spans government, transport, utilities, healthcare and financial services.

Jo was a management board member of the Institute for Collaborative Working for 5 years and secured the first BS11000 accreditation (now ISO44001) in the staffing industry. She remains an advocate of collaborative working as a business discipline.

Jo holds a B.A (Hons) in English Literature from Kingston University.

Recent Articles

Contingent Workforce Optimization Roadmap

September 30, 2019

This report summarizes the main characteristics of the Contingent Workforce Optimization RoadmapTM, and includes, (as separate Excel files), an example project timeline and stakeholder management matrix, as well as references to relevant and associated SIA research. As such, it serves as a comprehensive... More

2019 MSP Landscape and Differentiators. Part 1: Global MSP Landscape

September 6, 2019

  • We estimate $141 billion of spend under management passed through an MSP
  • Global growth slowed with EMEA outperforming the Americas and APAC
  • Largest providers include Allegis Global Solutions, KellyOCG, Pontoon, Randstad Sourceright and TAPFIN

Ten Steps to Designing an SOW Management Strategy and Business Model

June 24, 2019

  • Learn the benefits of a clear Statement of Work (SOW) management strategy
  • Determine the best approach to creating a strategy and business operation model
  • Perform a discovery exercise to define the As-Is State of your organization’s SOW management activity and practices
  • Establish the ‘Desired... More

Ten Steps to Designing an SOW Management Strategy and Business Model

June 24, 2019

  • Learn the benefits of a clear Statement of Work (SOW) management strategy
  • Determine the best approach to creating a strategy and business operation model
  • Perform a discovery exercise to define the As-Is State of your organization’s SOW management activity and practices
  • Establish the ‘Desired... More

Contingent Workforce Program Insights

June 21, 2019

Contingent Workforce Program Managers can use this report to:

  • Learn about the size, scope and features of peers’ programs
  • Benchmark their program across a range of metrics
  • Understand adoption levels of contingent workforce strategies including SOW management, use of MSP, VMS and payroll and... More

Workforce Solutions Webinar – Start Your Journey on the Total Talent Continuum

June 10, 2019

  • Watch the full webinar on demand
  • Learn techniques on how to assess your organization’s maturity, overcome obstacles and effectively apply technology to generate and sustain a robust, diverse workforce.
  • Duration approximately 1 hour

The Master Service Agreement and Supplier Agreement in an MSP Program

May 7, 2019

  • Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
  • Highlights the essential elements of the MSA
  • Includes an outline structure of an MSA and associated Supplier Agreement 

RPO Provider List

February 7, 2019

  • The RPO Providers listed in this document represent providers from all regions; Americas, EMEA and APAC
  • Users can apply filters based on whether they are interested in regional capability or a specific industry focus
  • Providers evidence of RPO capability either as a primary or secondary service... More

MSP RFP Template

January 14, 2019

  • Understand what makes a great RFP
  • Outlines a Proposal Selection and Award Process
  • Provides a RFP Template